YMCA SA App
Your membership in your pocket - manage everything from check-ins to class bookings with the YMCA SA App.
Scan & Go
QR code entry for you & family
Book Classes
Reserve spots, join waitlists
Manage Membership
Freeze, upgrade, end in the app
Book Appointments
Fitness consults, body scans & check-ins
Your All-in-One Membership Companion
The YMCA SA App puts you in control of your membership experience. Whether you're checking in for a workout, booking your favourite class, or managing your family's activities, everything you need is just a tap away.
QR Code Check-ins
- Streamline your arrival with contactless check-ins
- Skip the queue and scan straight in at Member Scan Stations
- Your unique QR code works at all YMCA SA centres
- Use one code for your whole family's check-ins
- Perfect for swimming lessons - no more forgotten cards
- Always available on your phone when you need it
Group Fitness Bookings
- Members can book classes up to 4 days in advance (max 4 classes booked at one time)
- Join waitlists and get automatically promoted (we'll send you a SMS)
- View real-time class availability
Group Fitness bookings are only accepted via the YMCA SA App. Bookings are not mandatory, but strongly recommended to avoid disappointment. Visit pass holders can book 2 hours in advance.
Trainer Appointments
Book complimentary member services directly:
- Fitness consultations
- Body scans and check-ins
- Personal training sessions
- Youth orientations
- Strength for Life assessments
Purchases & Account Management
- Buy visit passes and PT packages
- Check remaining pass credits
- Freeze, upgrade or cancel memberships
- View contract details and renewal dates
- Quick link to client portal for management of payment sources, future payments, and account detail updates.
Group fitness classes have a waitlist of 5 spots you can join if the class is full. If a spot in the class opens, the 'first in line' on the waitlist is automatically promoted into the class. You will receive a text message (and in-app notification if turned on) if you are promoted to the class.
Group Fitness bookings are only accepted via the YMCA SA App. Bookings are not mandatory, but strongly recommended to avoid disappointment.
Members can book:
- classes 4 days in advance;
- maximum of 2 bookings per day;
- a total of 4 active bookings at once.
*Guests (visit pass holders) can book classes 2 hours in advance.
To ensure fair and equal access for all members, YMCA's have a missed lesson penalty system. Members who miss more than 3 group fitness classes within a 90 day period will be blocked from booking group fitness for a period of 7 days.
| 1. Open the application. Go to Class booking. |  |
| 2. Filter classes. You can open filters screen by clicking the funnel icon. You can filter classes in different ways:
Search your classes. You can scroll the class list and use the search (the search box filters classes by class name and instructor). |  |
| Sign up for the class by clicking on the "Plus" button and confirm it. |  |
Booking Error The most common reasons for receiving a booking error: - You have exceeded the booking rules (trying to book more than 4 days in advance, exceeding the max 4 classes booked at one time or more than 2 classes per day). Guests (Visit Pass Holders) can book up to 2 hours in advance. You do not have a booking product/privilege. Either your membership contract does not permit access to this particular class, or for Guests without membership, you do not have a valid booking product (e.g. no visit pass credit remaining). |  |
| You can cancel your booking by clicking on the "Cross" button on the list or class details. You can cancel a class up to 2 hours prior to the start of the class. Canceling within 2 hours of the class will result in a 'missed class'. |  |