Customer Portal

The Customer Portal is the quickest and easiest way to manage your membership and swimming lessons.

  • Update customer profile details (contact information and payment details)
  • Review and print payment history
  • Make outstanding balance payments
  • Swim lesson enrolments & review skill progression
  • *You can no longer book group fitness in the Customer Portal. Please download the YMCA SA App.

Logging into the Customer Portal for the first time?

If you purchased your membership online, use the email and password entered when creating your account. If you purchased your membership in person, use the email provided on your registration form and the default password noted on the login screen.


The NEW YMCA SA App is based on the industry-leading MyWellness platform taking your fitness experience to the next level with in-app class bookings, bespoke fitness plans, workout tracking, and integrating with all major fitness tracking platforms.

YMCA App Banner